Accessibility creates access – for people, markets, and modern entrepreneurship. It is a powerful lever to connect social responsibility with forward-looking digitalization – and plays an important role in meeting ESG objectives. Companies that drive digital accessibility enhance customer satisfaction, reach new customer groups, and promote real inclusion.

Since June 28, 2025, this responsibility is also a legal obligation: The European Accessibility Act (in Germany Barrierefreiheitsstärkungsgesetz, BFSG) requires companies to ensure their digital communication is accessible. Find out what this regulation means in practice in our BDO Insight.

Sustainable Strategies to Promote Inclusion – with BDO Sustainability Services 

A holistic approach to digital inclusion is essential for successfully integrating it into corporate strategy, processes, and communication. Inclusion is a key aspect, though not the only one, of Diversity, Equity & Inclusion (DE&I) within the context of social sustainability.

We support you in strategically aligning your social sustainability efforts with a particular focus on DE&I. Our goal is to identify strategic areas for action, develop concrete measures, and effectively implement them. We accompany you on your path toward an inclusive and impact-driven corporate practice.

From Strategy to Implementation with Quadient Inspire

Achieving tangible impact from strategic goals requires both clear processes and a solid technological foundation. With our partner Quadient, digital communication can be made accessible. Content such as invoices, contracts, or notifications can be created centrally with Quadient Inspire, prepared in an accessible format, and delivered consistently across all relevant communication channels. New content can be created in accessible format (according to the PDF/UA standard) and existing PDF documents can be retroactively converted into accessible PDF/UA documents. This makes inclusive customer communication efficient, legally compliant, and future-proof.

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